Shipping Costs

Shipping costs depend on the weight of the order and the delivery destination. The total cost will be calculated automatically when placing your order in our online store. Note that in the case of orders for Continental Portugal over € 75.00, the cost of transportation is free. If you need information about shipping costs before registration, please contact us by phone or e-mail.

Carriers

WinerShop works with the following partners: Chronopost / DPD and GLS. This service includes tracking and signing.


Adherence Collection Service - Europe /USA

The collection at a post office or mailing point allows you to pick up your orders in a place close to your residence. You do not have to stay at home waiting for your order if you do not have the availability to do so. Tell us where you want to pick up your groceries and we'll handle the rest.

Estimated transit time


Generally, an order takes 72 hours to be delivered to mainland Portugal, about 8 business days in Europe and between 7 and 12 days in the rest of the world, upon receipt of payment. If you need faster service please contact us by phone or email.

Content Damaged


Dear Customer, if, at the time of delivery, you find that your order is damaged, you must immediately return it to our operator, justify the reason for the return on the delivery note and notify us immediately. Special care is taken with fragile objects.